JOIN THE TEAM

Killaloe Hotel & Spa are currently hiring experienced staff to join our reopening team. Our current vacant positions include the following;

Current Roles:

- Spa Assistant Manager

Killaloe is a picturesque tourist town twinned with Ballia on the Tipperary side straddling the River Shannon. Killaloe is well-known for its fishing and boating activities. The hotel is approximately 1.2 km from the centre of Killaloe, and overlooks the Kincora Marina which has direct boating access to Lough Derg / The River Shannon.

The property comprises of a substantial modern hotel having 32 en suite bedrooms, lounge, function room, kitchen, bar, reception, ancillary areas and a spa that is currently under construction. The hotel has a commanding view over Lough Derg to the rear with ample car-parking and gardens to the front. The property has been refurbished throughout and is finished to a very high standard.

Our Hospitality Vision is to deliver a truly authentic hospitality experience. We aim to deliver true, genuine hospitality with warmth, efficiency and caring about all. We strive to create an environment with real honest interactions between our empowered team and our visitors. Each and every one of the Sionna Spa team cares about the time the customer spends with us, ensuring conversations, knowledge and service are all important to delivering a visitor’s experience that is bespoke and special.

The main purpose of the role is to assist in the delivery of hotel revenue and profit growth through good planning, efficient production and cost control, particularly in your area(s) of responsibility and within the Spa Department as a whole.

About the role:

  • Oversee the entire Spa operation to ensure quality service and standards while delivering a guest experience that is unique.
  • Ensure compliance with all health & safety requirements
  • Be passionate about world class hospitality service in a 5* environment
  • Responsibility for the financial returns of the Spa and driving the business forward
  • Management of a team of highly trained Spa therapists and Attendants with a focus on training and development

Ideal candidate:

  • The ideal candidate will have 3 years of Spa experience with at least 2 years in a management role. CIBTAC, ITEC or CIDESCO qualifications are desirable
  • In return, we will give you a competitive salary and benefits package as well as opportunities to learn new skills and grow your career.

 

- Spa Supervisor

Killaloe is a picturesque tourist town twinned with Ballia on the Tipperary side straddling the River Shannon. Killaloe is well-known for its fishing and boating activities. The hotel is approximately 1.2 km from the centre of Killaloe, and overlooks the Kincora Marina which has direct boating access to Lough Derg / The River Shannon.

The property comprises of a substantial modern hotel having 32 en suite bedrooms, lounge, function room, kitchen, bar, reception, ancillary areas and a spa that is currently under construction. The hotel has a commanding view over Lough Derg to the rear with ample car-parking and gardens to the front. The property has been refurbished throughout and is finished to a very high standard.

Our Hospitality Vision is to deliver a truly authentic hospitality experience. We aim to deliver true, genuine hospitality with warmth, efficiency and caring about all. We strive to create an environment with real honest interactions between our empowered team and our visitors. Each and every one of the Sionna Spa team cares about the time the customer spends with us, ensuring conversations, knowledge and service are all important to delivering a visitor’s experience that is bespoke and special.

The Position

We are looking for a self motivated Spa Supervisor/ Beauty Therapist with proven experience in the Health and Beauty Industry. This is a great opportunity for an experienced beauty/spa therapist wishing to gain reception experience. The successful candidate will assist the Spa Manager in the day to day running of Sionna Spa.

The ideal candidate will have previous experience managing a busy reception in a spa and will also be a trained therapist; will perform treatments as needed as well as managing the spa.

Duties

  • Maintain client database, schedule appointments.
  • Assist the Spa Manager in ensuring the budget requirements and retail sales are adhered to, the emphasis being on profitability.
  • To ensure that the facility is adequately manned at all times. Assist the Spa Manager in coordinating the day to day running of the treatment area. -Ability to interact and understand clients needs and ability to provide unsurpassed customer service.
  • To insure proper induction and training of all therapists is carried out.
  • Carry out beauty and massage treatments for guests.
  • Provide 1st Class Customer Service.
  • Product Sales

Experience/Qualifications

  • Must be a qualified spa/beauty therapist
  • Desirable – 1 years’ experience in a supervisory capacity / similar role
  • Must hold relevant qualifications
  • Must be able to work under pressure
  • Excellent communication skills
  • Ability to lead and motivate the team
  • Strong administrative skills
  • Commercial acumen

 

 

Killaloe is a picturesque tourist town twinned with Ballia on the Tipperary side straddling the River Shannon. Killaloe is well-known for its fishing and boating activities. The hotel is approximately 1.2 km from the centre of Killaloe, and overlooks the Kincora Marina which has direct boating access to Lough Derg / The River Shannon.

The property comprises of a substantial modern hotel having 32 en suite bedrooms, lounge, function room, kitchen, bar, reception, ancillary areas and a spa that is currently under construction. The hotel has a commanding view over Lough Derg to the rear with ample car-parking and gardens to the front. The property has been refurbished throughout and is finished to a very high standard.

Our Hospitality Vision is to deliver a truly authentic hospitality experience. We aim to deliver true, genuine hospitality with warmth, efficiency and caring about all. We strive to create an environment with real honest interactions between our empowered team and our visitors. Each and every one of the Sionna Spa team cares about the time the customer spends with us, ensuring conversations, knowledge and service are all important to delivering a visitor’s experience that is bespoke and special.

The Role

At the Sionna Spa we want to create a relaxing atmosphere for our guests so they can escape the stresses of everyday life and indulge in the soothing and calming surroundings of our state of the art spa. The successful candidate will play a vital role in creating and achieving this exceptional tranquil haven for our guests.

Duties Will Include:

  • To ensure that a high standard of service is maintained throughout the Spa.
  • Assist in maintaining the cleanliness and hygiene of all treatment rooms, in accordance with the Health and Safety and hygiene legislation.
  • Assist and perform various demonstrations and events.
  • Courtesy to guests and other members of staff at all times.
  • To perform all treatments to the highest standards.
  • To perform as a professional with a friendly attitude and conduct all duties and responsibilities as required by the position or assigned by the Spa Manager

Desired Experience/Qualifications:

  • Must have previous experience.
  • Must hold an ITEC, CIBTAC or CIDESCO qualification and be qualified in both face and body treatments
  • Ability to work in a pressurized environment
  • Take pride in their appearance and keep up to date with the spa industry
  • Be enthusiastic, confident and passionate about the beauty industry
  • Ensure all treatments are carried out to the highest possible standard
  • Deep Tissue Massage

 

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