JOIN THE TEAM

Killaloe Hotel & Spa are currently hiring experienced staff to join our reopening team. Our current vacant positions include the following;

Current Roles:

- Spa Assistant Manager

Killaloe is a picturesque tourist town twinned with Ballia on the Tipperary side straddling the River Shannon. Killaloe is well-known for its fishing and boating activities. The hotel is approximately 1.2 km from the centre of Killaloe, and overlooks the Kincora Marina which has direct boating access to Lough Derg / The River Shannon.

The property comprises of a substantial modern hotel having 32 en suite bedrooms, lounge, function room, kitchen, bar, reception, ancillary areas and a spa that is currently under construction. The hotel has a commanding view over Lough Derg to the rear with ample car-parking and gardens to the front. The property has been refurbished throughout and is finished to a very high standard.

Our Hospitality Vision is to deliver a truly authentic hospitality experience. We aim to deliver true, genuine hospitality with warmth, efficiency and caring about all. We strive to create an environment with real honest interactions between our empowered team and our visitors. Each and every one of the Sionna Spa team cares about the time the customer spends with us, ensuring conversations, knowledge and service are all important to delivering a visitor’s experience that is bespoke and special.

The main purpose of the role is to assist in the delivery of hotel revenue and profit growth through good planning, efficient production and cost control, particularly in your area(s) of responsibility and within the Spa Department as a whole.

About the role:

  • Oversee the entire Spa operation to ensure quality service and standards while delivering a guest experience that is unique.
  • Ensure compliance with all health & safety requirements
  • Be passionate about world class hospitality service in a 5* environment
  • Responsibility for the financial returns of the Spa and driving the business forward
  • Management of a team of highly trained Spa therapists and Attendants with a focus on training and development

Ideal candidate:

  • The ideal candidate will have 3 years of Spa experience with at least 2 years in a management role. CIBTAC, ITEC or CIDESCO qualifications are desirable
  • In return, we will give you a competitive salary and benefits package as well as opportunities to learn new skills and grow your career.

 

- Spa Therapist

Killaloe is a picturesque tourist town twinned with Ballina on the Tipperary side straddling the River Shannon. Killaloe is well-known for its fishing and boating activities. The hotel is approximately 1.2 km from the centre of Killaloe, and overlooks the Kincora Marina which has direct boating access to Lough Derg / The River Shannon.

The property comprises of a substantial modern hotel having 35 en suite bedrooms, lounge, function room, kitchen, bar, reception, ancillary areas and a spa that is currently under construction. The hotel has a commanding view over Lough Derg to the rear with ample car-parking and gardens to the front. The property has been refurbished throughout and is finished to a very high standard.

Our Hospitality Vision is to deliver a truly authentic hospitality experience. We aim to deliver true, genuine hospitality with warmth, efficiency and caring about all. We strive to create an environment with real honest interactions between our empowered team and our visitors. Each and every one of the Sionna Spa team cares about the time the customer spends with us, ensuring conversations, knowledge and service are all important to delivering a visitor’s experience that is bespoke and special.

The Role

At the Sionna Spa we want to create a relaxing atmosphere for our guests so they can escape the stresses of everyday life and indulge in the soothing and calming surroundings of our state of the art spa. The successful candidate will play a vital role in creating and achieving this exceptional tranquil haven for our guests

Primary Duties

  • To ensure that a high standard of service is maintained throughout the Spa.
  • Assist in maintaining the cleanliness and hygiene of all treatment rooms, in accordance with the Health and Safety and hygiene legislation.
  • Assist and perform various demonstrations and events.
  • Courtesy to guests and other members of staff at all times.
  • To perform all treatments to the highest standards.
  • To perform as a professional with a friendly attitude and conduct all duties and responsibilities as required by the position or assigned by the Spa Manager

Requirements

1 Year minimum experience.

 

The Ideal candidate will have the following;

  • Must have previous experience.
  • Must hold an ITEC, CIBTAC or CIDESCO qualification and be qualified in both face and body treatments
  • Ability to work in a pressurised environment
  • Take pride in their appearance and keep up to date with the spa industry
  • Be enthusiastic, confident and passionate about the beauty industry
  • Ensure all treatments are carried out to the highest possible standard
  • Deep Tissue Massage

 

- Spa Supervisor

Killaloe is a picturesque tourist town twinned with Ballia on the Tipperary side straddling the River Shannon. Killaloe is well-known for its fishing and boating activities. The hotel is approximately 1.2 km from the centre of Killaloe, and overlooks the Kincora Marina which has direct boating access to Lough Derg / The River Shannon.

The property comprises of a substantial modern hotel having 32 en suite bedrooms, lounge, function room, kitchen, bar, reception, ancillary areas and a spa that is currently under construction. The hotel has a commanding view over Lough Derg to the rear with ample car-parking and gardens to the front. The property has been refurbished throughout and is finished to a very high standard.

Our Hospitality Vision is to deliver a truly authentic hospitality experience. We aim to deliver true, genuine hospitality with warmth, efficiency and caring about all. We strive to create an environment with real honest interactions between our empowered team and our visitors. Each and every one of the Sionna Spa team cares about the time the customer spends with us, ensuring conversations, knowledge and service are all important to delivering a visitor’s experience that is bespoke and special.

The Position

We are looking for a self motivated Spa Supervisor/ Beauty Therapist with proven experience in the Health and Beauty Industry. This is a great opportunity for an experienced beauty/spa therapist wishing to gain reception experience. The successful candidate will assist the Spa Manager in the day to day running of Sionna Spa.

The ideal candidate will have previous experience managing a busy reception in a spa and will also be a trained therapist; will perform treatments as needed as well as managing the spa.

Duties

  • Maintain client database, schedule appointments.
  • Assist the Spa Manager in ensuring the budget requirements and retail sales are adhered to, the emphasis being on profitability.
  • To ensure that the facility is adequately manned at all times. Assist the Spa Manager in coordinating the day to day running of the treatment area. -Ability to interact and understand clients needs and ability to provide unsurpassed customer service.
  • To insure proper induction and training of all therapists is carried out.
  • Carry out beauty and massage treatments for guests.
  • Provide 1st Class Customer Service.
  • Product Sales

Experience/Qualifications

  • Must be a qualified spa/beauty therapist
  • Desirable – 1 years’ experience in a supervisory capacity / similar role
  • Must hold relevant qualifications
  • Must be able to work under pressure
  • Excellent communication skills
  • Ability to lead and motivate the team
  • Strong administrative skills
  • Commercial acumen

 

 

Killaloe is a picturesque tourist town twinned with Ballia on the Tipperary side straddling the River Shannon. Killaloe is well-known for its fishing and boating activities. The hotel is approximately 1.2 km from the centre of Killaloe, and overlooks the Kincora Marina which has direct boating access to Lough Derg / The River Shannon.

The property comprises of a substantial modern hotel having 32 en suite bedrooms, lounge, function room, kitchen, bar, reception, ancillary areas and a spa that is currently under construction. The hotel has a commanding view over Lough Derg to the rear with ample car-parking and gardens to the front. The property has been refurbished throughout and is finished to a very high standard.

Our Hospitality Vision is to deliver a truly authentic hospitality experience. We aim to deliver true, genuine hospitality with warmth, efficiency and caring about all. We strive to create an environment with real honest interactions between our empowered team and our visitors. Each and every one of the Sionna Spa team cares about the time the customer spends with us, ensuring conversations, knowledge and service are all important to delivering a visitor’s experience that is bespoke and special.

The Role

At the Sionna Spa we want to create a relaxing atmosphere for our guests so they can escape the stresses of everyday life and indulge in the soothing and calming surroundings of our state of the art spa. The successful candidate will play a vital role in creating and achieving this exceptional tranquil haven for our guests.

Duties Will Include:

  • To ensure that a high standard of service is maintained throughout the Spa.
  • Assist in maintaining the cleanliness and hygiene of all treatment rooms, in accordance with the Health and Safety and hygiene legislation.
  • Assist and perform various demonstrations and events.
  • Courtesy to guests and other members of staff at all times.
  • To perform all treatments to the highest standards.
  • To perform as a professional with a friendly attitude and conduct all duties and responsibilities as required by the position or assigned by the Spa Manager

Desired Experience/Qualifications:

  • Must have previous experience.
  • Must hold an ITEC, CIBTAC or CIDESCO qualification and be qualified in both face and body treatments
  • Ability to work in a pressurized environment
  • Take pride in their appearance and keep up to date with the spa industry
  • Be enthusiastic, confident and passionate about the beauty industry
  • Ensure all treatments are carried out to the highest possible standard
  • Deep Tissue Massage

 

- Wedding Coordinator

Killaloe is a picturesque tourist town twinned with Ballia on the Tipperary side straddling the River Shannon. Killaloe is well-known for its fishing and boating activities. The hotel is approximately 1.2 km from the centre of Killaloe, and overlooks the Kincora Marina which has direct boating access to Lough Derg / The River Shannon.

The property comprises of a substantial modern hotel having 32 en suite bedrooms, lounge, function room, kitchen, bar, reception, ancillary areas and a spa that is currently under construction. The hotel has a commanding view over Lough Derg to the rear with ample car-parking and gardens to the front. The property has been refurbished throughout and is finished to a very high standard.

Our Hospitality Vision is to deliver a truly authentic hospitality experience. We aim to deliver true, genuine hospitality with warmth, efficiency and caring about all. We strive to create an environment with real honest interactions between our empowered team and our visitors.

Duties Will Include:

  • Meeting with our perspective wedding couples, showing them our wedding venue and discussing our wedding packages. 
  • Proactively handle wedding sales enquiries and sell the venue. 
  • Offer our guests the highest level of service and attention, ensuring their wedding is memorable, exceeding their expectations, thus building customer and brand loyalty. 
  • Prepare Contracts, operations sheets and other event documentation for weddings. 
  • Completing and updating the function sheet to ensure management are aware of all wedding/event details. 
  • Communicating with and facilitating the wedding couple from booking stage through to wedding day. 
  • Assisting in wedding day set up and ensuring all details of their day are delivered as promised in line with our operational procedures. 
  • Be in attendance at core wedding times ensuring that all customers receive the best possible service as well as providing am initial point of contact should there be any questions or complaints. 
  • Organizing and delivering the wedding day to the highest required standard.
  • Complete daily wedding and administration duties and general office administration on an ad-hoc basis 
  • Assist the sales and marketing manager in identifying opportunities to maximise revenue and increase wedding bookings 

The successful candidate will have: 

  • 2-3 years’ Experience working in a similar hospitality role is preferable 
  • Excellent attention to detail 
  • Excellent organisation and planning skills 
  • Ability to multi-task in a fast-paced environment 
  • Target driven 
  • Be fluent in the English language, both orally and written 

 

 Benefits:  

  • Bonus pay 
  • Company events  

Job Types: Full-time, Permanent 

- Front Office Manager

We are currently recruiting a Front Office Manager to join our team at Killaloe Hotel & Spa, situated in Killaloe, County Clare. Killaloe is a picturesque tourist town twinned with Ballina on the Tipperary side straddling the River Shannon. Killaloe is well-known for its fishing and boating activities. The hotel is approximately 1.2 km from the centre of Killaloe. The hotel overlooks the Kincora Marina which has direct boating access to Lough Derg and The River Shannon.

The property comprises of a substantial modern hotel having 35 en-suite bedrooms, lounge, function room, Restaurant and Sionna Spa. The property has a commanding view over Lough Derg to the rear with ample car-parking and gardens to the front.

As part of our front office team, you will provide efficient, prompt, courteous and proactive guest experiences and care. Knowledge of revenue management is crucial but most importantly ensuring our guests have a warm, pleasant and positive interaction with the property before, during and after each stay is paramount in line with Killaloe Hotel & Spa brand guidelines.

making sure front office staff are aware of all rates, packages and are capable of delivering guest needs while maximising hotel revenue, Maintain strong financial control at the front desk

Monitor and improve the performance of the front desk team on a continuous basis

Ensure correct SOPs and procedures are in place for the smooth running of the reception desk

Work closely with the sales and marketing manager to ensure revenue is being maximised.

Work with the accommodation manager to ensure a good working relationship between departments.

Availability to work a variety of early and late shifts will be required.

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